Our item collector is a program that is ran with Everquest in order to import and updates items on the site. This guide will hopefully answer some questions you may have regarding the program.
Item collector is only known to run on Windows XP, 7, Server 2012 and 10. It should run on even older operating systems.
For those running on Windows 10, make sure to see the Winpcap section below.
To install the program you can download it here.
Run the setup.exe and follow the prompts. If you already have winpcap installed then ignore the prompt to install it. If you are on windows 10 ignore the winpcap install and see the below section.
WinPCap 4.1.3 should come with the install if you are running any other version of windows besides Windows 10. Version 4.1.3 has wireless support (wifi).
The Windows 10 WinPCap from win10pcap.org doesn't work with all wireless network cards however, Ethernet network cards do however work so make sure your cat5 cable is plugged in and wifi turned off. Npcap from nmap.org has better wireless support, however it will not work with some wireless cards.
To make sure any version of WinPCap driver is installed take a look at the properties of your network card by going to Control Panel\Network and Internet\Network Connections and right clicking on your network card and selecting Properties. You should see the packet capture driver in the list of drivers and it should be checked.
This option just simply turns the collector on and off.
If you are getting vcruntime140.dll errors, try installing Microsoft Visual C++ 2015 Redistributable from Microsoft.
If your backend.exe is crashing, we need the crash report. You can reply to this wiki post with the crash report.
If you want to help us debug the crashes you can install Visual Studio 2015. When the crash happens tell the prompt to debug. It should open VS 2015 and go through the motions of giving a debug report. I'm working on a more in depth guide to this part so if your trying this and lost, sorry.