SOE downtime continues as they work to secure information.
UPDATE, May 4: SOE has answered some common questions about the attack.
As we previously reported, all Sony Online Entertainment services, games, forums and web sites went offline this morning as a result of the recent Playstation Network intrusion. SOE issued an announcement which revealed that personal information had been compromised. Players were, for the most part, relieved that credit card information was safe, but wanted to know when they could play their games. The press release only said, "Our teams are working around the clock on this, and services will be restored as soon as possible."
We shot off a quick e-mail to John "Smed" Smedley, president of Sony Online Entertainment, asking if the servers would be back up tonight, May 2. He quickly replied with, "They won't be up tonight unfortunately."
SOE is granting customers 30 days of additional time on their subscriptions, in addition to compensating them one day for each day the system is down.