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game causing cpu to 'crash'Follow

#1 Dec 16 2010 at 2:53 PM Rating: Decent
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since the patch whenever I log into the game I keep getting crashed. the screen gets red streakies and then goes black...the comp stays on, but the screen is stuck on a blank black screen.

this doesn't happen while playing anything else except LoTRO.

I've tried restoring windows to a date a few days ago when this wasn't happening, tried patching all programs, and tried updating windows.

any thoughts??
#2 Dec 16 2010 at 11:27 PM Rating: Excellent
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If it isn't your video card driver in need of an update, it may be your video card fan has coincidentally failed at the same time as the patch. Download and run speedfan, and report what temperature the card is running while in game, and what model card you have.
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#3 Dec 17 2010 at 11:31 PM Rating: Decent
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here are the temps and what theyre staying at.

gfx card is a geforce 8800 gt.

[img=http://img443.imageshack.us/img443/7726/fantemps.jpg]
#4 Dec 18 2010 at 1:42 AM Rating: Excellent
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Yeah, you are overheating. That auxiliary sensor in particular is worrying. I'd check your computer case for any dust on the motherboard, blow it out with an air can, check for any failed fans, etc. Possibly the fan on the video card itself has failed. What kind of case do you have, how many fans, are you doing an overclocking?
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#5 Dec 18 2010 at 5:59 AM Rating: Decent
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update...tried playing last night again (with case open) almost 10 minutes after taking that photo. when it crashed this time, windows automatically used the Windows Memory Diagnostics tool. It checked for problems and found none.e

keep in mind this is ONLY happening with LoTRO...even with graphics turned all the way down.


also- i tried doing this deleting the OpenAL and then renaming "wrap_oal.dll" and "openal32.dll", after doing this is when the memory tool came up on restart.
#6 Dec 18 2010 at 10:30 AM Rating: Good
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Like Kao said, you are severely overheating. 93C on a vid card is insane. My nVidia used to get into the 70s before, and I would freak out.
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#7 Dec 18 2010 at 4:39 PM Rating: Decent
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I suppose I'll try cleaning it completely. should i do anything in particular after cleaning the entire inside?

also, no i'm not overclocked, everything is set up as default.
#8 Dec 18 2010 at 7:35 PM Rating: Decent
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okay, all cleaned! i took the cover off of my GFX card, and the heat sync pads are falling apart, so i cleaned them up, put it back together, and here are the new resting temps

http://img571.imageshack.us/img571/7726/fantemps.jpg

aux is still the same, what do yall think?
#9 Dec 18 2010 at 8:17 PM Rating: Good
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GPU is much better, but it's still a tad high. By chance, which video card are you running? I don't even know what an aux temp is, so my guess is that could be broken. I know my speedfan has a sensor that reads 0 C constantly, I don't even know what/where it is.
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#10 Dec 18 2010 at 10:26 PM Rating: Decent
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running GeForce 8800 GT / vista 32bit.

new pic of temps after playing Black Ops for an hour or two.
http://img139.imageshack.us/img139/760/tempswhileplaying.jpg

temps are just as high as before, but this "black screen" i normally get doesn't happen when I play cod: black ops though, only while playing LoTRO.

i feel like i'm not going to find the answer :(
#11 Dec 19 2010 at 12:48 AM Rating: Good
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cunningStunts wrote:
running GeForce 8800 GT / vista 32bit.

new pic of temps after playing Black Ops for an hour or two.
http://img139.imageshack.us/img139/760/tempswhileplaying.jpg

temps are just as high as before, but this "black screen" i normally get doesn't happen when I play cod: black ops though, only while playing LoTRO.

i feel like i'm not going to find the answer :(

You'll find the answer, it just might take a bit. You said your heat sinks were falling apart, did you use thermal paste when you put them back together?
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Sedao
#12 Dec 19 2010 at 1:40 AM Rating: Decent
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it was a woven material laced with thermal paste, which i left there. still playing CoD:BO with no problems, it has to be something wrong with LoTRO.

maybe i'll try reinstalling it.
#13 Dec 19 2010 at 11:37 AM Rating: Good
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cunningStunts wrote:
it was a woven material laced with thermal paste, which i left there. still playing CoD:BO with no problems, it has to be something wrong with LoTRO.

maybe i'll try reinstalling it.

Once you take anything like that apart, you really should be putting new thermal grease in place. CoD:BO might be more forgiving of the temps than LOTR:O, though I don't understand why that is.
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Sedao
#14 Dec 20 2010 at 9:15 AM Rating: Good
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Are you running in DX9 or DX10 mode for LOTRO?
#15 Dec 20 2010 at 9:13 PM Rating: Decent
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was using DX9, after i re-installed LoTRO it went into DX10, and hasn't crashed since.

temps on the GPU are still at the same level after an hour or two of gameplay. could my card be going bad?
#16 Dec 21 2010 at 9:53 AM Rating: Good
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Is this a factory overclocked GT8800?

From the lotro forums


Black screen issue with "Factory Overclocked" cards

"Black Screen" while playing with a "Factory Overclocked" Nvidia card

Black screen issue with "Factory Overclocked" Nvidia graphics cards

There is a very specific crash situation that occurs with some models of "Factory Overclocked" graphics cards in Lotro and other games:

* The game enters a "black screen" but the sounds etc still are playing
* Alt-tabbing or otherwise changing the games focus causes the crash

This is an issue related to the Factory Overclocking settigns of the cards, known fixes or workarounds are:

* Lowering the games "Engine Speed" and/"Graphics Quality" settings mitigates/eliminates this
* Reducing the overclocked card back to "stock" speeds mitigates/eliminates this
* Replacing the failing card eliminates this

The card is entering a fault state due to heat/voltage and attempting to reset but fails and causes a crash, reducing the "stress" that the game places on the card can mitigate or outright eliminate occurances of this.

Link
http://forums.lotro.com/showthread.php?291064-Hardware-Software-Compatibility-Issue-Alerts-%28Updated%29
#17 Dec 21 2010 at 3:33 PM Rating: Decent
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nyopo you're my savior!
#18 Dec 23 2010 at 8:18 AM Rating: Good
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Glad I could help.
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