Ever since the new big patch playing wow seems to cause my internet to crash for all of 10-30 seconds. I only get this when playing wow and not any other MMO or while just surfing the net. Sometimes it happens within the first minute or two of playing sometimes its good for maybe an hour then crashes. It is happening both in high populated areas like Dal and low areas like outside UC pickin some peaceblooms. I've been playing for 3+ years now and never had a single problem like this until the new patch... anyone else having a similar issue??
any ideas on how to fix this would be much appreciated!
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Tried updating all your drivers, most importantly your ethernet or wireless adapter drivers?
Also, if there is an update for your routers firmware have you applied it?
Might want to post this in the cross forums section for hardware and technical support for Kao to help you out.
Also, if there is an update for your routers firmware have you applied it?
Might want to post this in the cross forums section for hardware and technical support for Kao to help you out.
i am not using a router or wireless just good old fashion cable from the modem to the pc
You should have an ethernet card & driver.
The patch yesterday was supposed to correct the cog 'o doom crashes. Maybe your problem is fixed now?
The patch yesterday was supposed to correct the cog 'o doom crashes. Maybe your problem is fixed now?
nope better gettin worse and worse the last couple days actually, got the internet guy commin out tomorrow to check and see if it is a problem from the ISP side of things, hope that solves this :-/
Mention to him if he doesn't mind to, he can update your drivers for the network card and firmware for the router :)
I'm going to move this to tech support in case someone there is better able to help you. You're best off just going through blizz support to be honest though.
Is wow crashing, or are you losing internet access completely? Can you surf the web after this happens?
Edited, Oct 27th 2010 4:05pm by Xsarus
Is wow crashing, or are you losing internet access completely? Can you surf the web after this happens?
Edited, Oct 27th 2010 4:05pm by Xsarus
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A couple things you can try. First, check the actual coax cable from the wall to the modem (assuming this is indeed a coax cable modem and not DSL) it should be very, very tight and impossible for you to unscrew using finger pressure alone.
If that checks out, Look in device manager and see if your network card is sharing an IRQ with your sound or video card. Given that it occurs randomly visually, if that is truly the issue i'd guess sound card.
If that isn't it, try downloading and running Wireshark, and see if there is any odd traffic errors on your network connection with WoW running.
Also, you need a router. Running a computer without a router is just begging to be hacked, especially if you have a cable modem connection that is always on. You can get a wired one for under $35, no reason not to if you have anything of value on your computer.
Heck, that may actually solve the issue if you are being probed whilst playing on a regular basis.
If that checks out, Look in device manager and see if your network card is sharing an IRQ with your sound or video card. Given that it occurs randomly visually, if that is truly the issue i'd guess sound card.
If that isn't it, try downloading and running Wireshark, and see if there is any odd traffic errors on your network connection with WoW running.
Also, you need a router. Running a computer without a router is just begging to be hacked, especially if you have a cable modem connection that is always on. You can get a wired one for under $35, no reason not to if you have anything of value on your computer.
Heck, that may actually solve the issue if you are being probed whilst playing on a regular basis.
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Sir Xsarus wrote:
Is wow crashing, or are you losing internet access completely? Can you surf the web after this happens?
Edited, Oct 27th 2010 4:05pm by Xsarus
wow isnt crashing just disconnecting me, then i cant surf the web for a minute or two while my connection to the internet is reestablished
Quote:
First, check the actual coax cable from the wall to the modem (assuming this is indeed a coax cable modem and not DSL) it should be very, very tight and impossible for you to unscrew using finger pressure alone
that checked out good
Quote:
If that checks out, Look in device manager and see if your network card is sharing an IRQ with your sound or video card. Given that it occurs randomly visually, if that is truly the issue i'd guess sound card.
dunno how to do that, not a clue to be honest.
Quote:
Also, you need a router. Running a computer without a router is just begging to be hacked, especially if you have a cable modem connection that is always on. You can get a wired one for under $35, no reason not to if you have anything of value on your computer.
i have a cable modem, had no idea this can be a problem, i will be gettin a router today if that could potentially fix the problem!
Thanks for the help
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