For what? A $10 off coupon for the next company @#%^-up product?
No, a full refund. It's not impossible to obtain. Probably not now, two years later. But if you grow up
and actually make a stand where it matters instead of moping around like some passive aggressive tween nitwit, you'd be surprised at what you can actually get done.
There was clearly a lot of people who were just as mad who felt cheated by SE. Offering them the chance to play the turd sandwich of a game for free wasn't enough since they were already disgusted at the game by that point and moved on.
Which is why you do directly to the company for issues like that instead of complaining on forums.
Yes, the game is broken, but sh*t all if they haven't bent over backwards to try to fix it. A completely reworking game engine, every player who has registered a FFXIV copy of the game gets the revamp free, with a free trial to figure out if it was enough or not. Those that stayed during the pay period got a permanent discount. Those who played during it got several unique treats. And we'll see if their efforts for the past two years have taken fruit or not pretty damn soon.
But if gestures like that aren't good enough for you, you go to the company and say as much, ask for a refund, and - provided you put some effort into it- you can actually get it. But don't come here and tell me "I bet my friends would have liked a refund for FFXIV..." when you know damn well they didn't even try for it.
I don't know what it is with the common idiocy here, but don't perpetuate the feeling of helplessness. "I want my 80 dollars back." Should only be responded by "Well, go get it!" And that should be the end of that conversation. This "I want it all and I want it handed to me with no effort." Mentality of the generation is utterly disgusting.
Suck it up and take initiative, or admit you're holding onto hope that A Realm Reborn is enough for you. It really is that simple - and honestly, that should be the approach you have to life. If there is something in your life you do not like, or has slighted you, you take action to correct it.
As far as SE's gestures. I've never seen a company go this far to try to make things right. I've never seen a company pull such a radical change in policy so quickly and remain consistent in the communication (Thirty Two letters from the Editor and counting. Open lines of communication where there was once only silence or the occasional interview. ) and feedback departments.
Granted, I'm as impatient as the next person when it comes to wanting to see gameplay. I happily
work two jobs in customer service, but some of the things said here just makes me want to scream.